Shipping Policy
We can't wait for you to receive your OUTER Co. order. Every order is packed with care and shipped from the United States.
Processing Times
Orders are typically processed within 1-3 business days.
During product launches, holidays, and special events, processing times may be slightly longer.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Any free shipping promotions will be clearly displayed on the website when available.
Delivery Times
After your order has been shipped, most domestic orders arrive within 3-7 business days.
Please note that delivery times may vary depending on carrier delays, weather, holidays, and your location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Lost or Delayed Packages
Once an order has been handed off to the shipping carrier, delivery timing is outside of our control.
If your package appears lost or significantly delayed, please contact us and we'll do our best to help.
Questions?
If you have any questions about your order, shipping, or delivery, we'd love to help.
Email us at outercothebrand@gmail.com